Frequently Asked Questions
Everything you need to know about shopping with Sweat and Tonic.
What are your standard shipping times?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all our premium retail products come with a 1-year limited warranty against manufacturing defects. If you experience any issues, we will provide a replacement or a full refund.
Do you offer international shipping?
Yes, Sweat and Tonic ships to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your local government's regulations.